The Millennium IT Solutions technician assisted the nationwide organization of Feeding America in a Tier 2 Technical capacity for a short term contract. The level of technical acumen and customer service delivered were both consistent, and were demonstrated daily by utilizing Best in Class ITIL guidelines. I often received very positive feedback from my user community regarding the level of service the Millennium technician provided. If I am ever in need of a Tier 2 or 3 technician in the future, I would not hesitate in engaging Millennium IT Solutions again.
I had some home laptop and desktop issues and the technician from Millennium IT Solutions was able to remote in and assist me with resolving my issue. They were knowledgeable and what they did not know they took the time to research and give me good answers.
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