Introduction

Millennium IT Solutions (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This privacy statement explains how we collect, use, share, and safeguard your personal information when you visit our website, use our services, or interact with us in any other way.

What information do we collect?

We may collect the following types of personal information from you, depending on the nature and purpose of your interaction with us:

• Name, email address, phone number, and other contact details.
• Professional or employment-related information, such as your job title, company name, and industry.
• Technical information, such as your IP address, browser type, device type, operating system, and other information related to your online activity on our website or through our services.
• Usage information, such as the pages you visit, the features you use, the actions you take, and the time and duration of your sessions on our website or through our services.
• Feedback, comments, questions, inquiries, or requests that you provide to us.
• Any other information that you voluntarily provide to us or that we obtain with your consent.

How do we use your information?

We may use your personal information for the following purposes, depending on the nature and purpose of your interaction with us:

• To provide you with our services, respond to your inquiries, fulfill your requests, or complete your transactions.
• To communicate with you about our services, offers, promotions, events, or news that may be of interest to you.
• To improve, maintain, and enhance our website, services, and user experience.
• To analyze, monitor, and measure the performance, effectiveness, and security of our website and services.
• To prevent, detect, and resolve any fraud, security, or technical issues that may arise on our website or through our services.
• To comply with our legal obligations, enforce our terms and conditions, or protect our rights, property, or safety, or those of our customers, partners, or third parties.
• To perform any other legitimate business purpose that is consistent with this privacy statement or that we notify you of at the time of collection or with your consent.

How do we share your information?

We may share your personal information with the following categories of recipients, depending on the nature and purpose of your interaction with us:

• Our affiliates, subsidiaries, or parent company, for the purposes described in this privacy statement or as otherwise notified to you.
• Our service providers, contractors, or vendors, who perform functions on our behalf, such as hosting, storage, analytics, marketing, or payment processing.
• Our customers, partners, or third parties, who provide or receive services from or through us, or who collaborate with us on projects, events, or other activities.
• Our professional advisors, such as lawyers, accountants, auditors, or insurers, who assist us with our legal, financial, or business matters.
• Any competent law enforcement, regulatory, or governmental authority, court, or other third party, when we believe that disclosure is necessary or appropriate to comply with our legal obligations, enforce our terms and conditions, or protect our rights, property, or safety, or those of our customers, partners, or third parties.
• Any other person or entity, with your consent or as otherwise notified to you at the time of collection.

How do we protect your information?

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, password protection, access control, backup, and other security technologies and procedures. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. If you have any questions about the security of your personal information, please contact us using the details below.

How long do we retain your information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by applicable law. The retention period may vary depending on the nature and purpose of your interaction with us, the type of information, and our legal obligations or business needs. When we no longer need your personal information, we will securely delete or dispose of it in accordance with our data retention policy and applicable law.

What are your choices and rights?

Depending on your location and applicable law, you may have certain choices and rights regarding your personal information, such as:

• The right to access, update, correct, or delete your personal information.
• The right to restrict or object to the processing of your personal information.
• The right to withdraw your consent to the processing of your personal information, where applicable.
• The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, or to request that we transfer it to another service provider, where applicable.
• The right to lodge a complaint with a supervisory authority, if you are unhappy with how we handle your personal information.
• The right to opt out of receiving marketing communications from us at any time.

To exercise any of these choices or rights, or to update your preferences, please contact us using the details below. We may ask you to provide proof of identity or other information to verify your request. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

How do we use cookies and similar technologies?

We may use cookies and similar technologies, such as web beacons, pixels, or scripts, to collect and store information about your use of our website and services. Cookies are small files that are placed on your browser or device by the website or service you are using. Cookies can help us to recognize you, remember your preferences, enhance your user experience, measure and analyze your use of our website and services, and deliver relevant advertising to you. You can manage your cookie preferences through your browser settings, but please note that some features of our website and services may not function properly without cookies.

How do we link to other websites and services?

Our website and services may contain links to other websites and services that are not operated by us. These links are provided for your convenience and reference only. We are not responsible for the privacy practices or the content of these third-party websites and services. We encourage you to review the privacy statements of any third-party websites and services that you visit or use, and to contact them directly if you have any questions or concerns about their privacy practices.

How do we update this privacy statement?

We may update this privacy statement from time to time to reflect changes in our privacy practices, our website, our services, or applicable law. We will notify you of any material changes by posting the updated version on our website and indicating the date of revision. We encourage you to review this privacy statement periodically to stay informed about how we collect, use, share, and safeguard your personal information. Your continued use of our website or services after any update constitutes your acceptance of the revised privacy statement.

How do you contact us?

If you have any questions, comments, or requests regarding this privacy statement or our privacy practices, please contact us using the following details:

• Email: privacy@millenniumitsolutions.com
• Phone: +1 630.826.9492
• Address: Millennium IT Solutions, 1037 S Leslie Ln, Villa Park, IL 60181, USA

We will do our best to address your concerns and resolve any issues you may have.

5/2/2024